Houston 311

Houston Service Center 3-1-1

It is a pleasure to bring the 3-1-1 Houston Service Helpline to you. This consolidated system provides a single, easy-to-use number to access city services from 6:00 a.m. till midnight, 7 days a week.

The implementation of 3-1-1 in Houston: (1) Responds to citizens' non-emergency needs immediately, (2) Reduces the current 9-1-1 call load by providing an alternative for service calls.

The 3-1-1 Houston Service Helpline is your one-call resource for city services.


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